With the app “ Securepoint Cloud Shield” we provide you with a mobile application that you can download onto your mobile device. The following information explains how your personal data is processed when using our app.
The controller in relation to your personal data is:
Securepoint GmbH
Bleckeder Landstraße 28
21337 Lüneburg
Phone: +49(0)4131/2401-0
email: info@securepoint.de
(hereinafter: Securepoint, „we“, „us“)
The Data Protection Officer of Securepoint can be reached at the following contact details:
Securepoint GmbH
Datenschutzbeauftragter
Bleckeder Landstraße 28
21337 Lüneburg
Germany
email: datenschutz@securepoint.de
3.1.1 Which of your data is processed
The following data is processed:
3.1.2 Description and purpose of data processing
The data collection is necessary to process the requests from your device and is used to analyze the problem in case of an error.
3.1.3 Legal basis for data processing
The legal basis for processing your data or accessing your mobile device is your consent pursuant to Art. 6 Para. 1 lit. a GDPR or Section 25 Para. 1 Sentence 1 German Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz (TDDDG). You can withdraw your consent at any time with effect for the future by deleting the app.
3.1.4 How long your data is stored
You can prevent further data collection by deleting the app. Log Data will be deleted after no more than 130 days.
3.1.5 Who receives your data
The data collected remains with Securepoint and is not passed on to third parties or subcontractors.
3.2.1 Which of your data is processed
The following data is processed:
3.2.2 Description and purpose of data processing
In the Securepoint Unified Security Portal (USP), the administrator is shown statistics indicating when a specific client or profile was active. This feature must be activated by the administrator.
3.2.3 Legal basis for data processing
The legal basis for processing your data or accessing your mobile device is your consent pursuant to Art. 6 Para. 1 lit. a GDPR or Section 25 Para. 1 Sentence 1 German Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz (TDDDG). You can withdraw your consent at any time with effect for the future by deleting the app.
3.2.4 How long your data is stored
You can prevent further data collection by deleting the app. Data that has already been collected can be deleted manually via the Unified Security Portal (USP).
3.2.5 Who receives your data
The data collected remains with Securepoint and is not passed on to third parties or subcontractors.
3.3.1 Which of your data is processed
A list of the end user data processed in connection with Firebase can be found in the Google Firebase Privacy Policy: https://firebase.google.com/support/privacy .
3.3.2 Description and purpose of data processing
We use the Firebase service of Google (Google Ireland Limited, Gordon House, Barrow Street Dublin 4, Ireland).
If the infrastructure becomes overloaded due to attacks, we can remotely disable Cloud Shield via Firebase RemoteConfig to ensure basic network functionality of the device without using the service. At the same time, we use the service to communicate current configuration content to the app.
We use Firebase Cloud Messaging to inform the app about potential service interruptions, such as a deleted profile or an expired license.
The app registers with the Firebase service. The Firebase service stores a 'Firebase Installation ID' and a 'Firebase Cloud Messaging Registration Token' to determine which devices should receive configurations or push notifications.
For more information on data protection in connection with Google Firebase, please refer to the Google Firebase privacy notice: https://firebase.google.com/support/privacy .
3.3.3 Legal basis for data processing
The legal basis for processing your data or accessing your mobile device is your consent pursuant to Art. 6 Para. 1 lit. a GDPR or Section 25 Para. 1 Sentence 1 German Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz (TDDDG). You can withdraw your consent at any time with effect for the future by deleting the app.
3.3.4 How long your data is stored
Firebase retains the Firebase installation IDs until the Firebase customer makes an API call to clear the ID. After the call, the data is removed from live and backup systems within 180 days.
Further information on the storage period in connection with Google Firebase can be found in Google Firebase's Privacy Policy: https://firebase.google.com/support/privacy .
3.3.5 Who receives your data
The collected data is processed by Securepoint. Furthermore, data is transmitted to Google web resources when the app is used. Google may thereby process your data for its own purposes, over which we have no influence.
3.4.1 Which of your data is processed
The following data is processed:
3.4.2 Description and purpose of data processing
The app allows you to export an error log. In the process, a text file is created that you can send using common services such as email or messenger. This process is always manual. You can send this information to receive help.
3.4.3 Legal basis for data processing
The legal basis for processing your data or accessing your mobile device is your consent pursuant to Art. 6 Para. 1 lit. a GDPR or Section 25 Para. 1 Sentence 1 German Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz (TDDDG). You can withdraw your consent at any time with effect for the future by deleting the app.
3.4.4 How long your data is stored
The app stores up to 50,000 lines. You can prevent further data collection by deleting the app. When you delete the app, all previously collected data will also be removed.
3.4.5 Who receives your data
”The data collected remains with Securepoint and is not passed on to third parties or subcontractors as long as not actively shared by the user with the share function of the user device.
3.5.1 Which of your data is processed
The following data is processed:
3.5.2 Description and purpose of data processing
Your data is used to recognize cloned devices and thereby detect and prevent potential abuse of the service, which ultimately protects the network and IT systems.
3.5.3 Legal basis for data processing
The legal basis for processing your data or accessing your mobile device is your consent pursuant to Art. 6 Para. 1 lit. a GDPR or Section 25 Para. 1 Sentence 1 German Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz (TDDDG). You can withdraw your consent at any time with effect for the future by deleting the app.
3.5.4 How long your data is stored
You can prevent further data collection by deleting the app. Log Data will be deleted after no more than 130 days.
3.5.5 Who receives your data
The data collected remains with Securepoint and is not passed on to third parties or subcontractors.
We also draw your attention to your further data subject rights within the meaning of Chapter 3 GDPR. In particular, you have the right to/of
Your data is not subject to decisions based solely on automated processing - including profiling (Art. 22 GDPR).
Of course, you can assert your rights with us by sending us an informal message via our contact form on our website, by e-mail to info@securepoint.de or datenschutz@securepoint.de or to our postal address. Of course, we will also support you by telephone.
Furthermore, you have the right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR at any time.
The personal data collected by the app is necessary if you want the app to perform its function. Failure to provide your data will result in the inability to provide the service or function in question.
Advancing technology, legal requirements or even changed processes may also affect Privacy Policy, among other things. We therefore reserve the right to change this Privacy Policy at any time with effect for the future. The current version of this Privacy Policy can be found on this website. Please visit it regularly to inform yourself about the applicable provisions.